Getting help

Stuck on something? Here's how to find answers and get support.

Self-service resources

Common issues

401 Unauthorized

Your API key or token is missing, expired, or revoked. Check the Authorization header. API keys use sk_; execution tokens use sxt_.

403 action_limit_reached

Free plan allows up to 5 active actions. Deactivate or delete unused actions to make room.

403 execution_limit_reached

Free plan allows 300 executions per calendar month. Counter resets at the start of each month.

429 rate_limited

The action's per-minute or per-hour rate limit was exceeded. Back off and retry after the retry_after_seconds value, or increase the action's limits via PATCH /api/v1/actions/{id}.

422 validation_failed

Request body doesn't match the action's input_schema. Check the details array for the specific field and message.

Execution shows status "failed"

narrowapi forwarded the request but the downstream API returned an error. Check response_status and response_body in the execution log for details.

Contact support

If the docs and troubleshooting steps don't resolve your issue, email us at support@narrowapi.com.

Tip: Include the request_id from the error response, the endpoint you called, and the full error body. This helps us diagnose problems faster.

Security

If you discover a security vulnerability, please report it responsibly via email to security@narrowapi.com. Do not open a public GitHub issue for security reports.